Leverans- och betalningssätt

Use of Service

Ceestashop online service is intended for private individuals, institutions and companies(later referred to as Customer) who live / which are located in European Union countries or in Norway and Switzerland.

You must be eighteen or older to order products from the Service.

All images, drawings, sound, graphics and text in Ceestashop is protected by worldwide copyright and other proprietary laws and treaty provisions. Service Provider grants you a limited license to access and make personal use of this site, and not to download, except where specifically invited, nor to duplicate, sell or modify, any portion of this site without express written authorization from Ceestashop.

Registration

Customer can register by filling out the register form and choosing a user name and password. To register Customer must provide his/her real name, address, phone number/ mobile phone number and e-mail address. In addition to above mentioned information, the institutional and corporate customers must include the trade registry number and VAT number.

By registration Customer warrants that he/she has read the provisions of this agreement, agrees to these provisions and pledges oneself to comply with these provisions.

The Customer ordering on behalf of a company warrants that he/she has sufficient authority to order the items in question and bind that company to the purchase.

Customer responsibility

The Customer accepts responsibility for all activities that occur under his/her account or password. The Customer is solely responsible for maintaining the security of his/her password.

The Customer warrants to Ceestashop that the information he/she provides during the registration process (and any notification of change of such information) is true and correct. The Customer also warrants that he/she is over 18 years old.

Privacy policy

Ceestashop is committed to respecting User ́s privacy. Ceestashop is the sole owner of the information collected on ceestashop.fi/com. The information is used entirely and only by us, except in cases where we use third party agents to perform certain functions for us, such as credit card processing, delivering packages and fulfilling orders. In those cases, we provide only the information necessary for the performance of those specific functions.

Ceestashop does not transfer any information given by the Customer for third party for any other purpose than processing the order. We will not sell, share or rent this information to any other entity for any reason.

Ceestashop reserves right to transfer the information provided by the User to the authorities in the case of infringement of laws and violation of good practice (bona mores) by the User.

Customer has the right to examine, change and delete information about him/herself from the register. Upon request we provide any site visitor who establishes his or her identity to our satisfaction with access to information that we have collected from them.

Ordering and Payments

When an order is placed in the Ceestashop the binding sales agreement between the Customer and Ceestashop is reached when the Customer receives an order confirmation e-mail in which the availability and estimated delivery time are confirmed. Unless otherwise agreed by Ceestashop, payment must be received by Ceestashop prior to acceptance of an order. Ceestashop reserves the right to reject any order in its sole discretion.

Product prices

All the product prices and delivery charges are displayed in euros (EUR) and all the product prices and delivery charges include VAT (24% or 14%). By using the currency converter the user can view the prices in his/her own currency.

The product price is the price displayed for the item on Ceestashop at the time of ordering. Delivery charges are dependent on the country of delivery.

Ceestashop keeps the right to amend and change the prices at any given time.

Delivery

Ceestashop always aims to deliver the ordered products to the Customer without any delays. Normally the orders are prepared for delivery within 1-4 working days from receiving the order. Delivery times vary from product to product. Delivery time is determined by availability of the product and order destination.

Ceestashop shall not be liable for delays in performing or failure to perform any obligations hereunder, which are directly attributable to causes beyond its reasonable control (force majeure), including, but not limited to, fires, strikes, labor disputes, war, acts or intervention by any governmental authority, failure of a common carrier, supplier, hardware, software, browser, or communications equipment, or network failure, congestion, or malfunction.

Ceestashop reserves the right to deliver different products ordered in the same time separately. Ceestashop takes responsibility over the loss and damage of the product occured during the delivery.

Cancellation and returns

Customer (except institutions and companies) has a fourteen-day right to return or exchange a product according to Finnish consumer protection legislation. This returns policy does not extend to products which are produced or altered according to the customer’s wishes.

The customer has a right to return a product if

• The order has been cancelled according to the terms and conditions by notifying Ceestashop within 14 days of delivery,
• The product has not been used,
• The product is in the condition that the customer received it in and all the parts of the product are included in the package and
• The product has been repackaged into its original package or an equivalent.

The product must be returned immediately after cancellation. When returning products User will be responsible for the risk of damages.

Changes to the Service and this Agreement

Ceestashop reserves the right to make changes to the general terms and policies at any time.